[Bonus Content] Q&A with Meaghan Choi, Product Design @ Anthropic
In the previous lesson, we explored how system prompts shape AI behavior, how different models respond to prompts, and how designers can fine-tune outputs through iteration.
This Q&A from a previous cohort, with Meaghan Choi (Design lead at Anthropic), takes those concepts further by showing how system prompting fits into real-world AI product design, particularly in B2B and developer-focused AI experiences.
Key Takeaways
1. The Role of AI Designers: Moving Beyond the Interface
Designers working with AI must understand and influence system prompts, not just UI elements.
AI-generated outputs can’t always be “designed around”—instead, designers should adjust the system prompt itself to improve quality.
Testing and iterating on prompts is a core skill, just like wireframing or prototyping.
2. System Prompts Are Not One-Size-Fits-All
AI models (e.g., OpenAI’s GPT, Anthropic’s Claude, Meta’s Llama) interpret prompts differently based on how they were trained.
A system prompt that works well in one model might perform poorly in another.
Understanding these differences helps designers make better decisions when working across AI platforms.
3. Collaborating with Engineers on AI Output Quality
Rather than just reporting poor AI results, designers can:
Ask for the current system prompt and review its structure.
Experiment with adjustments using AI playgrounds (OpenAI, Anthropic, Vellum, etc.).
Demonstrate improved prompts to engineers to guide product development.
This approach creates stronger influence over AI products and ensures designers help shape the output itself.
4. Beyond Single-Prompt Testing: Dynamic Prompting & Model Evaluation
Instead of testing one prompt at a time, designers can:
Create test cases to evaluate AI responses across multiple conditions.
Compare different model outputs to determine which is most reliable.
Use ranking and scoring methods to assess AI performance and refine prompts iteratively.
These techniques help optimize AI behavior for real-world applications.